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Hotel Lobby Manager Recruitment Advertisement

Are you a dynamic and customer-centric professional with a passion for hospitality? We are currently seeking a highly motivated and skilled individual to join our esteemed hotel as the Lobby Manager. If you possess excellent leadership abilities, a keen eye for detail, and a commitment to delivering exceptional guest experiences, this could be the perfect opportunity for you.

Job Title:Hotel Lobby Manager

Location:[Hotel Name], [City], [Country]

Reporting to:General Manager

Job Summary:The Lobby Manager is responsible for overseeing the daily operations of the hotel lobby, ensuring a welcoming and comfortable environment for our guests. This role requires a strong focus on customer service, team leadership, and the ability to manage a high-pressure environment.

Key Responsibilities:

• Greet and welcome guests upon arrival, providing them with a warm and friendly welcome.
• Oversee the efficient and courteous handling of guest inquiries and requests.
• Manage a team of front desk staff, ensuring they adhere to hotel policies and procedures.
• Coordinate with other departments to ensure seamless guest experiences.
• Monitor and maintain the cleanliness and presentation of the lobby area.
• Handle guest complaints and resolve issues promptly and effectively.
• Ensure compliance with health and safety regulations.
• Participate in staff training and development programs.
• Maintain accurate records and reports as required.

Qualifications:

• Bachelor’s degree in Hospitality Management or a related field, or equivalent work experience.
• Minimum of 2 years of experience in a similar role within the hospitality industry.
• Proven ability to manage a team and lead by example.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in English, both written and verbal.
• Familiarity with hotel management systems and software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A dynamic and inclusive work environment.
• Discounted hotel stays for employees and their families.

If you are a dedicated and results-oriented professional looking to make a significant impact in the hospitality industry, we invite you to submit your application along with your resume and a cover letter detailing why you are the ideal candidate for this role. Please send your application to [Email Address] by [Application Deadline].

We look forward to hearing from you and potentially welcoming you to our team. Join us in providing unparalleled service and creating unforgettable experiences for our guests.